4/1/2026 at 7:40:15 PM
Lots of critiques here! Something missing in this discussion is people asking _why_ it is that they're doing this. The people who work there aren't stupid!I think this is a disconnect between people who think that large companies are static entities with established products vs. large companies that still operate like a startup and are trying to grow. When you're building your business from $0 in revenue, you don't know what will work! You try different things, you [launch over and over again](https://www.ycombinator.com/library/6i-how-to-launch-again-a...)...all in hopes of something that works, sticks, and starts to grow.
In every example here, I see OpenAI trying something new, hoping it will grow, and shutting it down after it doesn't. Sora is the pre-eminent example of this. They make news, but you don't talk about the things they launch that successfully grow!
OpenAI isn't shutting down Codex or ChatGPT, because those were launches that they did that actually worked! When you go look at the tweets and communication from OpenAI employees when ChatGPT launched, nobody was sure that it would work. But it did. And if they hadn't launched, we would have never known how valuable it was.
All that is to say...you don't know what will work until you launch. Most things fail, and it's correct to shut them down. But focusing on the products that haven't worked instead of the products that have gets you more clicks, but actually depresses innovation by making future launches less likely.
by Hansenq
4/1/2026 at 7:44:38 PM
People are much more willing to give the benefit of the doubt on things like that when the flagbearers of your industry aren't running around sucking all of the oxygen out of the system and telling people things are "solved": that your product will obsolete them in the next 6-12 months.We get it. They say that stuff to raise money, make sales and keep the party going. But don't expect too much sympathy when the strategy falters a bit.
by piker
4/1/2026 at 8:42:14 PM
Sora was losing 15M a day and it was running at least 3 months, so that's a total 1.3 Billion. That's a pretty expensive experiment. It sounds like a company with lots of VC to burn and no discipline. Even Jensen Huang accused them of lack of discipline in business approach.by lefty2
4/1/2026 at 9:40:54 PM
Yeah. $1.3B isn't scrappy startup pivots, it's the sort of money Google/Meta/Microsoft/Yahoo/Salesforce burn on strategic acquisitions. And those entities absolutely get and deserve the sneers when they "sunset" the product 6-18 months later having concluded that it wasn't even showing enough signs of being a market they should bother with keeping the lights on. At least Sora was novel and technically impressive, I guess.by notahacker
4/1/2026 at 11:11:03 PM
Ah, but when you're little, if each misstep annoys a few early users who hit a dead-end with your project, the longer-term reputational damage is trivial. You've still got 99.999% of the TAM (total addressable market) that is ready to be charmed by something new, with no negative vibes in their mind.As you get bigger, serious numbers of people get annoyed at dealing with a company that keeps inviting us into the Roach Motel of doomed products and features. Big case in point was Google's spree, a few years back, in terms of launching big new services/features that soon afterward got shut down. Great training ground for ambitious PMs; miserable user experience.
Somewhere between the death of Google+ and the demise of Google Hangouts, even folks like me began thinking: Why should I engage with new Google stuff if it's likely to be blown up in a few years, leaving me with buried IP from whatever I tried to do?
by GCA10
4/2/2026 at 12:15:50 AM
I bought a cheap Samsung phone. And it sucked. So I bought the new Pixel and it's so much better. I'll probably never buy a Samsung phone again.I was disappointed Google killed Reader but I pivoted. Otherwise, Google's reputation for me is fine-ish.
by aworks
4/1/2026 at 8:00:26 PM
I'm not sure your criticism is quite fair. I think everyone here is willing to cut more slack to the underdog. But when your company represents an outsized chunk of the digital economy and employs 10k+ people, and only then says "sooo, let's try to build some sort of a profitable product here", I can see why people are rolling their eyes.OpenAI also burned a lot of goodwill by pretending to be a nonprofit foundation focused on the betterment of mankind and then executing one of the most spectacular rugpulls in modern history. So yeah, people will be giving them a hard time even if it turns out that the valuation is justified.
by chromacity
4/1/2026 at 11:23:15 PM
And literally boasted how it was going to obsolete white collar workers. Like of course most people are cheering for its failure.by jamiek88
4/1/2026 at 11:41:01 PM
Enron employed a lot of smart people too. So did Bear Stearns. Smart people given bad incentives can create huge messes.by bandrami
4/2/2026 at 12:19:41 AM
Dumb people given bad incentives can be even worse. No politicians come to mind...by aworks
4/1/2026 at 11:02:54 PM
Companies with non-stupid people can still do stupid things.I think the issue with the experimentation is that they still don't have an obvious golden goose yet. Google has been able to fuck around with experiments because search/ads are always still there to carry the team and provide an infinite money spigot, even if the experiments mostly fail. But OpenAI doesn't really have an equivalent for that.
by TulliusCicero
4/1/2026 at 11:12:53 PM
Or perhaps they lucked into chatGPT and the true prowess of the product function is being laid bare. They've had many failed projects now: that shopping stuff, a web browser, Sora.. the success they are having from Codex wasn't an original idea but a classic-case of copying. Have they run out of steam?Very much possible. What has come out of Meta organically besides Facebook? Its valuation comes predominantly from the assets they acquired + investments yet to be made that build on the acquired assets.
Google is similarly iffy with product development. OAI is better still, marginally, in terms of delivering a more polished experience.
Also I do regard them stupid, simply because they are not following wisdom that was shared decades ago by someone with an incredible batting average when it comes to innovation: start with the customer experience and work backwards to the technology.
by df2sdf
4/2/2026 at 12:07:29 AM
You can also get the reputation as an unreliable vendor. I would put Google in this category.by GorbachevyChase
4/1/2026 at 10:58:13 PM
> When you're building your business from $0 in revenue, you don't know what will work!When you announce a post money valuation of $852 billion, you should probably be a bit better at figuring out what works, though. You're not a scrappy startup any more, even if you like cosplaying as one.
by groby_b
4/2/2026 at 12:13:53 AM
>The people who work there aren't stupid!They very nearly gave Elon Musk a controlling interest in the company. Their justification for not doing so was entirely vibes based. "Stupid" is a broad categorization, someone can be smart in some areas and do dumb things. You shouldn't let your personal appraisal for someones talent color the actual results they produce.
by protocolture
4/2/2026 at 5:17:55 AM
Something missing in this discussion is people asking _why_ it is that they're doing this. The people who work there aren't stupid!
They have infinite amounts of investor money to burn and no obvious way forward. TFA's line about "spaghetti at the wall" pretty much summed up what happens in that situation.And in terms of "the people who work there aren't stupid", you can have technically talented people who are very good at their specific thing and hopeless at anything else, a friend of mine once summed it up as "the dumbest smart people I ever met". This is why you need skilled management to let them do their thing but also steer them in the right direction as they're doing it. From the descriptions of OpenAI it's kinda rudderless apart from the one-man hype machine at the top.
by pseudohadamard